Privacy Policy

Last updated: July 2026

This Privacy Policy explains what information Lead Flow (operated by PinnacleGrowthPro Inc.) collects, how it's used, and how it's protected.

Information we collect

• Your account and business info: name, email, phone, business address, service area, business hours/pricing policies, and other details you enter in Business Settings.
• Lead and message data: phone numbers of your customers who text or call your business number, the content of messages exchanged, and the status of each lead.
• Billing info: handled directly by Stripe — we don't store your customers' or your own full payment card details on our servers.
• Device info: a push-notification token (via OneSignal) so we can notify you of new leads and account activity.
• Contacts (optional): if you choose to sync your device contacts (Business Settings → Sync Contacts), we store the phone numbers only — not names or any other contact details — so we can exclude personal contacts from automated business replies if you use one phone number for both personal and business use. This only happens if you tap Sync Contacts; we never access your contacts otherwise.

How we use it

We use this information to operate the service: routing and responding to your leads, scheduling follow-ups, processing your subscription, sending you push notifications about leads and billing, and improving the service.

Who we share it with

We use third-party service providers to operate Lead Flow, each processing only the data needed for their role: Twilio (sending/receiving text messages and calls), Stripe (billing and payment processing), Supabase (account authentication), OneSignal (push notifications), and Railway (server hosting). We don't sell your data or your customers' data to third parties.

Data retention

Lead and message records are automatically deleted 6 months after creation. Your account and business settings are retained for as long as your account is active.

Your choices

You can update or correct your business information at any time in Business Settings. To request deletion of your account and associated data, contact us at support.leadflow@gmail.com or via the Feedback option in Business Settings.

Security

We use industry-standard measures (encrypted connections, provider-managed authentication) to protect your data, but no system is completely secure, and we can't guarantee absolute security.

Children's privacy

Lead Flow is a business tool intended for contractors and is not directed at children. We don't knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Continued use of Lead Flow after an update means you accept the revised policy.

Contact

Questions about this policy, or requests regarding your data, can be sent to support.leadflow@gmail.com or via the Feedback option in Business Settings.