Cancellation Policy

Last updated: July 2026

Free trial

New accounts start with a 30-day free trial. No payment method is required to start the trial, and you won't be charged unless you choose to subscribe.

Subscribing

The Basic plan is $19.99/month (in your local currency — CAD or USD) plus applicable tax, billed monthly. You can subscribe at any time during or after your free trial from the Subscribe button in the app.

Canceling

You can cancel your subscription at any time from Business Settings → Manage Subscription. If you cancel in the middle of a billing cycle, you will not receive a refund for that cycle — but you can keep using the app as normal through the end of the billing period you already paid for. You won't be charged again after that period ends.

Resubscribing

If you cancel and later want to come back, you can resubscribe at any time from the same place — there's no penalty or waiting period.

Payment failures

If a payment fails, we'll notify you in the app and by push notification. You'll have the opportunity to update your payment method before access is affected. If payment continues to fail, your account may be paused until it's resolved.

Questions

If anything here doesn't match what you're seeing in the app, or you have a billing question we haven't covered, reach out to support.leadflow@gmail.com or via the Feedback option in Business Settings.